1 Introduction
C2222 is a trusted online betting and gaming platform committed to delivering the highest standards of service and security for users in Bangladesh. This Privacy Policy explains how c2222 collects, manages, and protects your personal information.
We believe privacy is a fundamental right. That's why c2222's Privacy Policy is built on full transparency — so you can clearly understand where your data goes and how it's used. No complex legal jargon, just straightforward language from start to finish.
By using the c2222 platform, you agree to this Privacy Policy. If you disagree with any part of it, please let our support team know.
Important: This Privacy Policy applies to all c2222 services — including the website, mobile app, and other digital channels.
2 What Information We Collect
C2222 only collects information that is necessary to deliver our services and maintain security. We collect two types of data:
Personal Information:
- Full Name & Date of Birth
- Email address & mobile number
- Residential address & nationality
- National ID / Passport Number (for KYC verification)
- Payment Details: bKash/Nagad/Rocket number or bank account details
Technical Information:
- IP Address & Device Information
- Browser type & operating system
- Time spent on site and pages visited
- Login & Logout Times
- Betting History & Transaction Records
| Data Type |
Purpose |
Required? |
| Name & date of birth |
Identity verification & age confirmation |
Yes |
| Email & Phone |
Account Communication & OTP |
Yes |
| Payment Information |
Deposit & Withdrawal Processing |
Yes |
| NID / Passport |
KYC verification |
Conditional |
| IP & Device Information |
Security & Fraud Prevention |
Automatic |
| Betting History |
Responsible Gaming Monitoring |
Automatic |
3 How We Collect Your Data
C2222 collects your information through several methods. You should have a clear understanding of each:
- Provided directly: You provide information directly when filling out the registration form, uploading KYC documents, or contacting support.
- Automatically Collected: When you use the c2222 website or app, technical information is collected automatically through cookies and log files.
- Third-party verification: Confirmation data may be received from payment gateways and identity verification services.
- Support Contact: Information shared during a live chat, email, or phone support session may be recorded.
Our Commitment: c2222 never collects your data without your knowledge or consent. You are clearly informed whenever any data is collected.
4 How We Use Your Information
C2222 uses your data only for specific, legitimate purposes. It will never be used for anything beyond what is stated below:
- Account management: To create, maintain, and secure your account.
- Payment Processing: To process deposits, withdrawals, and other financial transactions.
- Customer support: To resolve your complaints and queries.
- Security & Fraud Prevention: To detect suspicious activity and keep your account secure.
- Legal Obligations: To comply with regulatory requirements.
- Responsible Gaming: To detect unusual betting patterns and provide timely assistance to users.
- Service Improvement: To analyze the user experience and further improve the platform.
- Promotional Communications: To keep you informed about bonuses and offers, with your consent.
We never sell your data to third parties for profit. This is a core principle of c2222.
5 Data Sharing Policy
C2222 shares your personal information only in limited, controlled circumstances. Those circumstances are clearly outlined below:
- Payment processor: Necessary information is shared to process transactions with bKash, Nagad, Rocket, or your bank.
- Identity verifier: During the KYC process, documents may be shared with approved third parties strictly for verification purposes.
- Legal authorities: We are legally required to provide data when directed by government or judicial authorities.
- Group Companies: Limited data may be shared with c2222's affiliated entities where necessary to deliver integrated services.
What we never do: Your data is never sold or transferred to advertisers, data brokers, or any third party for commercial purposes. c2222's privacy policy makes no exceptions on this.
Whenever data is shared with a third party, we have strict data protection agreements in place to ensure your information remains secure.
6 Cookies & Tracking
C2222 uses cookies on its website to enhance your experience and maintain security. Cookies are small text files stored in your browser.
We use the following types of cookies:
- Essential cookies: Essential for login sessions and site security. Without these, the site will not function properly.
- Performance cookies: Helps analyze which pages are used most, improving site speed and overall performance.
- Functionality Cookies: Used to remember your preferred language, theme, and settings.
- Session cookie: Deleted automatically when the browser is closed.
You can delete or block cookies at any time through your browser settings. However, blocking certain essential cookies may limit the site's functionality.
7 Data Retention & Deletion
C2222 retains your data for defined periods depending on the type of information and applicable legal requirements:
| Data Type |
Retention Period |
| Account Information |
5 years after account closure |
| Financial transaction records |
7 years (legal obligation) |
| KYC Documents |
5 Years |
| Support Contact |
3 years |
| Cookie data |
At end of session or after a maximum of 1 year |
| Betting History |
5 Years |
Once the retention period expires, your data is securely deleted or anonymized. Some data may be kept longer where required by law.
8 Your Rights
Under c2222's Privacy Policy, you have clear rights over your own data. Those rights are outlined below:
👁️
Right to access your data
You can request to see what information we hold about you at any time.
✏️
Right to correct your data
If any information is incorrect, you can request that it be updated.
🗑️
Right to Delete Your Data
You may request deletion of your data unless we are required to retain it under a legal obligation.
🚫
Right to Restrict Processing
You may object to the use of your data for specific purposes.
📦
Data portability
You may request a copy of your personal data for your own records.
📧
Marketing opt-out
You can opt out of promotional emails or SMS at any time.
To exercise your rights: To exercise any of the rights listed above
support@c2222.wsor reach us via live chat. We aim to respond within 72 hours.
9 Security Measures
C2222 uses industry-leading technology to protect your data. Our security infrastructure is continuously updated and monitored:
- SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
- Two-factor authentication (2FA): Additional OTP verification for login and withdrawals.
- Firewall & DDoS protection: Server-level protection against cyberattacks.
- Real-time monitoring: Our automated system runs 24/7 to detect suspicious activity.
- Regular security audits: Regular penetration testing conducted by independent third-party security experts.
- Data Minimization: Only the information that is strictly necessary is collected and stored.
Your Responsibility: While c2222 provides the highest level of security, keeping your password strong and not sharing it with anyone is your responsibility. If you believe your account has been compromised, change your password immediately and contact us.
10 Policy Updates & Contact
C2222 may update this Privacy Policy from time to time. Whenever significant changes are made, we will notify you by email or through an in-platform notification.
Continuing to use the site after any changes are made will be taken as your acceptance of the updated policy. We recommend reading through it whenever an update occurs.
- The date of any update will always be displayed at the top of the page.
- 30 days' notice will be given before any major changes take effect.
- Previous versions of the policy can be sent upon request.
If you have any questions or concerns about this Privacy Policy, please get in touch with us: